The performance of a roofing system is largely dependent on design issues that must be addressed on site to assure a quality result. If a Truco warranty is desired, always confirm if, and to what extent, the project is warrantable prior to executing a contract. Excessive amounts of entrapped moisture, incompatible substrates, structural deficiencies, etc. may preclude the use of a Truco roofing system. For further detail, review Truco’s PRE-JOB APPLICATION PROJECT APPROVAL form.
The enclosed guide specifications are based on requirements needed to achieve a 10 year warranty term. 5 year coverage can also be negotiated if a more economical approach is desired. The standard material warranty provides for the replacement of materials needed to sustain a leak free condition. An expanded, sole source warranty provides for both a labor and material commitment from Truco. This approach requires inspections by agents of Truco and will typically require additional costs to cover travel expenses. Furthermore, regardless of the warranty selected, most states require a two year workmanship warranty by contractors on major re-roofing projects.
The roofing warranty is probably the most abused and misunderstood aspect of the roofing industry. Too often, bold headlines obscure the reality of the promise being offered. We encourage you to first qualify the roofing materials and contractor(s) you have assembled to bid a particular project. A detailed specification should then be used to document the process needed to achieve a warrantable outcome. To protect your interests as an owner or manager of commercial/industrial properties, you must always be comfortable with one particularly critical issue- Who has the design responsibility for the roofing project? Sometimes, this is in the hands of a contractor, other times a roof consultant, architect or manufacturer. A clear answer to this seemingly simple question must be achieved.
If the manufacturer is producing a labor and material warranty in tandem with the quality assurance measures addressed above, their level of responsibility is substantial. However, if the manufacturer is acting simply as a supplier, with little or no participation on site, a warranty for materials or basic warranty of merchantability may be the only legal obligation to the owner. In many cases, a project can be accomplished more economically with a dependable contractor providing design at the local level. However, this will generally affect the extent to which a manufacturer will be obligated to service the owner in the event of a problem. For peace of mind, know where you stand with these issues when evaluating your roofing project.